Dell
Worked to develop a customer reationship management system for Dell that provided the sales (e-commerce) and support team easily referenced tools to document. I would interviewed users, held brainstorming sessions, created wireframes and prototypes and tested the site.
Goal Achieved: Developed various aspects of the A3 system to solve the challenges of centralizing fragmented user data. This created a repository of all the tools a sales and support member might need.
Software
Hi-Fidelity Prototypes
Development of A3 and A3 2.0 as a repository for sales and sales support employees. I worked with stakeholders, programmers and sales teams to research needs and pain points of current sales agents. My team developed user workflows, wireframes, and hi-definition prototypes as well as test the developed product.
Prototype
A3 Low Fidelity Designs
A3 Low Fidelity Designs
A3 Low Fidelity Designs
Initial designs were created by stakeholder and provided to my team to extract requirements and develop wireframes.
A3 Prototypes
A3 Low Fidelity Designs
A3 Low Fidelity Designs
A3 prototypes developed to gather processor innformation for und users.
Prototype
A3 Prototypes
A3 Prototypes
A3 Prototypes
Home page developed as a modular GUI for to create a modern and intuitive design.
A3 Prototypes
A3 Prototypes
A3 Prototypes
More A3 prototypes.