Daily meetings with designers to discuss requirements and past research results.
Users were employed to interact with the our product in order to unveil possible pain points and and develop a more efficient design model.
Some of my mobile applications included pet account creation, adding a credit card and changing passwords.
Utilizing a hot spot located beneath the logo, the user was able to access the Location Adjustment screen.
Location Adjustment screen allows users to quickly and efficiently use geo location or zip code to alter their Home Store.
Location Adjustment confirmation screen locks home store into place.
I developed research processes, met and recruited users to interface with the application and prove my Hypothesis.
Research details.
After researching strategies implemented by comparable applications and industry standards learned over the years I presented the results to the team.
Hypothesis:
User would engage with a store locator icon with location name and be redirected to a map where he could choose the nearest store or locate store based on city, zip code or store number.
User was tasked with maneuvering in the home screen, identifying default store and easily and intuitively changing store preference.
Results:
User found that the method reduced clicks and delivered a more intuitive approach.
TSC enlisted the aid of Usertesting.com to test the results. Beyond the scope of the test conducted on 4 users, other data points pertinent to the usability were discovered.
Outcome:
Design system was altered and implemented.
I was tasked with developing the prototypes for users to review, rate and favorite a product.
Allows the user to rate add reviews and photos of their products.
Allows the user to upload photos of their products.
Internal TSC App allows users to track time and request times off.
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I was the primary designer on the 'Add a Pet' prototype screens. The task was to develop an intuitive method for users to create a account for their pet including a method of pet needs subscriptions.
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I was the primary designer on the 'Add a Payment' prototype screens. The task was to develop an intuitive method for users to add their choice of payment methods.
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I was the primary designer on the 'Add a Payment' prototype screens on a tablet. The task was to develop an intuitive method for users to add their choice of payment methods.
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I was the primary designer on the 'Reset Password' prototype screens. The task was to develop an intuitive method for users to change or reset passwords utilizing a two-factor authentication method.
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